The biggest selling point of security cameras is that it helps you monitor your children or home when you leave. However, the same feature can be a nightmare if the camera starts broadcasting your personal video feed to strangers.
This is precisely what happens when “bugs in software” allows users from eupy security cameras to access feedback and camera records directly for other euffy customers without permission or their knowledge. It’s not all, privacy violations even give users pan-and-tilt camera control where it is right.
First reported by 9to5mac, this problem is highlighted by hundreds of users on Reddit who can access feeds from users of users worldwide. Utas on Reddit has many users who talk about how they can access feeds other than contact details from account information.
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One Eufy user like it notes, “Basically I can see every camera, their front door and backdoor bells, the main bedroom, living room, garage, kitchen, recording of their motion, everything. I wonder what is happening because Still having an email and my name was assigned and note that some unknown emails, I guessed the owner of Hawaii, was on my sharing guest account. “
While some users report that out of their euFy account and sign back in helping and removing unwanted bait from their account, however, many are still horrified by the idea of personal information and video feed exposed to foreigners without their consent.
The company, on the other hand, has revealed that the problem caused by software errors only lasts one hour or more and does not affect any product made to monitor the baby. It released a statement that said, “Because of the software bug during our latest upgrade server at 4:50 EST today, limited amount (0.001%) from our users can access video feeds from other user cameras. Our engineering team recognizes this problem around 5:30 a.m., and quickly fix it at 6:30 Est. “
Further added, “The problem affects users at small speeds in the United States, New Zealand, Australia, Cuba, Mexico, Brazil and Argentina. Users in Europe remain unaffected. Our customer service team will continue to contact those affected. Eufy baby monitor , Eufy Smart Locks, Eufy Alarm System Devices and Eufy Petcare products remain unaffected. We realize that as a security company, we are not good enough. We’re sorry we fall here and are working on a new security protocol and steps to ensure that this is not ever happened again. “
To resolve this problem, EuFy also advises users to revoke and reconnect their devices and also to exit and re-enter the EuFy security application.
Although this is not the first incident when a security violation has resulted in such exposure, it was concluded perfectly by Reddit users who said, “For security products it becomes really insecure, it is quite worrying.”
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